Service Degradation: File Processing is delayed

Incident Report for Sony - Ci Media Cloud

Resolved

This incident has been resolved.

Posted Dec 31, 2025 - 21:30 UTC

A fix has been implemented and we are monitoring the results.

Posted Dec 31, 2025 - 18:25 UTC

We have identified the issue and are working on a resolution.

Posted Dec 31, 2025 - 18:15 UTC

We are currently investigating this issue.

Posted Dec 31, 2025 - 18:00 UTC

This incident affected: General Functionality (File Processing).