Search Service Degradation

Incident Report for Sony - Ci Media Cloud

Resolved

This incident was resolved as of 5:35PM PST, Friday, December 6th, 2024.

Posted Dec 07, 2024 - 22:58 UTC

Monitoring

The search issue has been resolved. Search is operating normally as of 5:35 PST. We are continuing to monitor.

Posted Dec 07, 2024 - 03:04 UTC

Update

Searchability for recently added files is currently delayed. We have identified the root cause and are actively working to resolve this.

Posted Dec 06, 2024 - 23:14 UTC

Identified

Searchability for recently added files is currently delayed. We have identified the root cause and are actively working to resolve this.

Posted Dec 06, 2024 - 22:03 UTC

This incident affected: General Functionality (Search).